Monthly Archives: April 2017

Winning workplace collaborations: start with the end in mind

There’s an excellent report just out – “Guidance for Collaborative Working” just out from the Centre for Effective Dispute Resolution. – that provides great advice on how best to make workplace collaborations more effective.

The report makes the important point that the word “collaboration” is very much over-used or misapplied. For example, technology solutions are often referred to of themselves as being ‘collaborative’ yet technology, on its own, can’t bring success to collaboration, even if it can make it easier to achieve. This in turn makes it harder to understand when collaboration can – and cannot – work.

Everyone instinctively “gets” collaboration – but many don’t really know how to talk about it with real business value in a workplace context. This is why we worked recently with 10Eighty to engage 100 leading HR and L&D practitioners to understand how businesses can harness collaborative working.

It quickly became clear there two camps of understanding- those who thought about collaborative working either in terms of the business benefits it could bring; or simply as a process through which work was organised.

Among those thinking mainly of the business benefits we found:

a) Over 7/10 (72%) said they thought of collaborative working as a way to bring together a broad range of talents to a project or task;

b) More than 6/10 (62%) said they considered it as a means to break down silos in an organisation;

c) A third of those who replied (37%) saw it as working in ways that “unleash energy” in an organisation;

Among those thinking mostly about collaborative working more as a process:

  1. Over half (55%) believed the collaborative working simply meant working on projects or tasks in close physical proximity to one another;
  2. A significant minority of over 4/10 (43%) believed that collaborative working effectively meant “making decisions by consensus”.

It’s heartening to see that both CEDR and we both believe that collaboration, when explained simply as a process with no clear line of sight to the business benefits, leads to confusion rather than clarity. One leading blue-chip HR director put it superbly well in our recent report: “When creating a debate around collaboration in your organisation, start with the end in mind. Those who successfully introduce more collaborative forms of working into their organisation do so by first understanding and then explaining its benefits to other stakeholders, rather than attempting to “sell” the detail of the process too soon to their colleagues.”

Merriborn Media is a business dedicated to developing clever content, engaged online communities and effective collaborative working and learning for clients. Both Merriborn Media and its founder Trevor Merriden were ranked in the Top 3 of social learning evangelists for 2016 in a recent major study.

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Merriborn Media is a business dedicated to developing clever content, engaged online communities and effective collaborative working and learning for clients. Both Merriborn Media and its founder Trevor Merriden were ranked in the Top 3 of social learning evangelists for 2016 in a recent major study.

Sir Winston Churchill and the lost art of dictation

I spent part of my summer holiday reading Boris Johnson’s “The Churchill Factor: How one man made history.” Love or loathe Johnson as a politician, he’s a fantastic storyteller and one chapter – revealing the extraordinary writing habits of the great wartime leader – grabbed both my professional and personal attention.

On Sir Winston Churchill’s love of dictating late into the night to one of a team of fatigued typists, Johnson speaks for all writers when he says: “I don’t know anybody else who is capable of knocking out first-class copy after a long drunken dinner.” Yet Churchill somehow could – and did.

Reeking of tobacco and alcohol, he would pace the wooden floorboards of his home at Chartwell Manor in Kent, dictating for several hours at a time to one of his typing team. Sometimes he would even take the flummoxed assistant with him into bathroom and bedroom, dictating and disrobing simultaneously to save time, if not their blushes. Then, once they had been sent away, he would go through and correct mountainous sheaves of paper by hand and send the whole lot off to be retyped, before finally turning in for the night.

Chartwell Manor, says Johnson, was effectively the home of one of the world’s first word processors before they even existed – with Churchill as the “gigantic engine for the generation of text.” And almost uniquely, he managed to reconcile quantity with quality – he generated more published words than Dickens and Shakespeare combined, while winning the Nobel Prize for Literature and many other accolades for his works along the way.

There will never be another Churchill. And I don’t suggest you try to become one late into a drunken evening at home – it’s likely only to cause difficulties in your personal relationships. But for all those who struggle with writing – and every day I hear from people who tell me they do – I would recommend that you adopt at least one of Churchill’s habits, that of the lost art of dictation.

Churchill of course could afford to employ a team of typists. You probably can’t – and you are unlikely to have a PA willing to following you all over the place. Or indeed you may be the PA. It doesn’t matter – we all have something to say and we are blessed these days with affordable voice recognition software, which Churchill never had.

So I always say to clients who tell me they can’t write to speak instead. It takes a supreme mental effort to assemble the right words in your head in the right order, so don’t. Just talk as you would normally and if your words come out in a jumble, so be it.

It’s time to rediscover the lost art of dictation. Like everything else, writing is a habit. So whatever is in your head, just get it out of your head. And when the wonders of technology allow you to see down on paper or screen what you have just been saying, you will find it much easier to edit quickly.

None of us will be like Sir Winston, but before you know it, you will be creating something you didn’t know you had in you.

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Merriborn Media is a business dedicated to developing clever content, engaged online communities and effective collaborative working and learning for clients. Both Merriborn Media and its founder Trevor Merriden were ranked in the Top 3 of social learning evangelists for 2016 in a recent major study.

Merriborn Media takes 2nd AND 3rd Spot as Top Collaborative / Social Learning Evangelist 2016

View the full Infographic

We are thrilled to gain not one, but two top spots as Collaborative / Social learning evangelists 2106 in a recent study by JollyDeck Ltd, “What WILL BE hot in the workplace L&D in the upcoming year?”.

As part of the study, they analysed over 7 million tweets from 2016 which were shared by 20,000 L&D related Twitter profiles. One of their findings from this was that both @TrevorMerriden and @CleverContent took 2nd and 3rd spot respectively as having the highest number of subject related tweets about Social and Collaborative Learning.

So, what ‘will be hot in the workplace L&D in the upcoming year’? We recommend you read the full report; However, without spoiling anything – we think you might well benefit from following us on Twitter this year:

 

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Merriborn Media is a business dedicated to developing clever content, engaged online communities and effective collaborative working and learning for clients. Both Merriborn Media and its founder Trevor Merriden were ranked in the Top 3 of social learning evangelists for 2016 in a recent major study.