Managing Workplace Conflict

This report for Sheridan Resolutions to manage conflict at work is not easy. When it happens, mediation can be the best option. A real sense of how and what can be done “in the moment” is invaluable to preventing workplace disputes becoming more problematic. The report’s purpose was to create a greater awareness among business leaders of mediation as a swift, discreet and cost-effective method of resolving employment disputes.

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